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Orchid Technology Helping LGBTQ People Feel More Welcome In Hospitals

By |2017-04-13T09:00:00-04:00April 13th, 2017|Guides, Health & Wellness|


It is estimated that 1.4 million U.S. adults identify as transgender, according to an analysis based on new federal and state data. With such an empowering increase of LGBTQ inclusion, CipherHealth has made it their mission to help members of the community feel more welcome during their hospital stays.
To help both nurses and patients feel more at ease, CipherHealth has created a simple and LGBTQ-friendly digital rounding solution known as Orchid, which helps nurses quickly but efficiently round patients with an easy-to-use interface and step-by-step instructions.
After 40 days of using Orchid during a Henry Ford Hospital case study in 2015, nurses reported a 55 percent increase in satisfaction in the rounding process.
The Encyclopedia of Surgery recently stated that between 100 and 500 gender reassignment surgeries take place in the U.S. every year. This means more transgender men and women find themselves in the hospital for long periods of time, sometimes upwards of three months. With the help of Orchid nurses are able to help LGBTQ patients feel more included by asking questions tailored to them while rounding. This helps avoid incorrect identification of patients, and allows them to communicate their unique experience. LGBTQ patients are able to give specific feedback through nurses who use the digital rounding portal, Orchid, to help better patient satisfaction and train nurses in sensitivity as well.
Although this technology is not yet being used in Michigan, the University of Miami Hospital has adopted Orchid and is actively taking steps to be more inclusive of the LGBTQ community. Model, actress, and transgender advocate Lauren Foster, is part of the UMH team to help both nurses and patients understand Orchid and how it can impact the hospital visits of the LGBTQ community.

About the Author:

Between The Lines has been publishing LGBTQ-related content in Southeast Michigan since the early '90s. This year marks the publication's 27th anniversary.
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